Forty-two plain-English articles on running an association in Southern California — reserves, insurance, elections, vendors and the law.
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Articles are published on the Progressive Association Management blog. Every card opens the full post.
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What boards say
300+
The manager for our property is Alyssa. She is very professional, always quick to return phone calls and emails, and is very proactive in getting needed quotes and repairs. She is a huge asset to Progressive.
Sam is by far the best I have worked with. She’s always available and replies in a timely manner. Always a pleasure working with her. Thank you for all you do for us.
I had the privilege of working with Alyssa Kraus. She is incredibly responsive, detail oriented, and knowledgeable. So grateful for all her help!
Our HOA has had the privilege of working with Neil Murphy. I cannot begin to explain how much Neil has gone above and beyond for our community. He puts in an excessive amount of hours and keeps his cool. Neil, if you see this, we appreciate you and thank you for all your hardwork and dedication.
Our property manager, Neil Murphy, is very responsive to questions/concerns that arise from residents in our HOA. When I could not get much help from accounting for a billing issue, he followed up to make sure it was addressed. Moreover, he is diligent in communicating with vendors regarding bids and projects.
Had such a wonderful experience with this company! Trina in particular was so wonderful and helpful throughout a loan process as she was willing to get us anything we were needing to help us proceed! Thank you so much for your hard work, Trina, keep being amazing! :)
I own two condos managed by Progressive and deal frequently with Elizabeth Rostan. She is quick to respond and solution oriented. She makes me feel very well informed as a home owner and really tries to work with me, I appreciate her!
This company is easy to work with and is very professional. It has been a pleasure to interact with Kensi when I have come into the office. She is so kind, friendly and helpful. She always has a smile on her face and brings so much joy to the office.
Stacy Serna left a strong impression while working with her in Association Management. She is hardworking, she offers great customer service and goes above and beyond in any assigned task. She offers high-quality work and is a pleasure to work with.
Shoutout to Lisa for being so helpful and kind! I had a lot of questions, and she was so patient and attentive. It’s rare to find such great customer service. Thank you, Lisa, for making my day easier(:
It was great working with Progressive especially dealing with Elizabeth Rostan she was always so extremely helpful, replies on the same day to assist with any questions or anything else you might need. Wish you luck in your future endeavors.
Elizabeth has been fantastic! She’s super responsive and very helpful. Our family is very greatful for her help during a very difficult time. I wish there were more stars!
If you need a great association manager that exceeds expectations, ask for Stacy Serna. She is well-prepared for her meetings, responds in a timely manner and has great customer service.
Elizabeth is personable and professional, promptly responding with kindness, and always making sure every issue gets dealt with. She is truly a treat to deal with!
Worked with Elizabeth for 2 years. She is great to work with; always very responsive to her emails and very detailed and helpful. Thank you Elizabeth!
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